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Monia Ali's avatar

I have had issues with music in shops for years now, because hearing certain songs in public can feel like a dropkick and a swift exit is necessary. (To be fair, I have on occasion also been pleasantly surprised.) However! I'm pro keeping the music, if nothing else, for the staff to have something to keep them going. I can always increase the volume on whatever I'm listening to if I don't like the soundtrack, but having to work customer service in silence is a cruel task.

The cost is the one legitimate reason I can see for going silent, but I also think that in a world with shrinking revenues and outlets for music to be heard publicly, that would be a net negative overall.

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